Shipping & Returns
🐾 Shipping & Returns
Processing Time:
Orders are processed within 1–2 business days.
Shipping Time:
- Standard Shipping (US): 3–5 business days
- Expedited Shipping (US): 1–3 business days
- International Shipping: 7–21 business days (varies by location)
Shipping Rates:
- Free shipping on orders over $50
- $4.95 flat rate for orders under $50
Tracking:
Once your order ships, you’ll receive a confirmation email with a tracking link.
🔁 Returns & Exchanges
We want you to love your Pawfect Pure products — but if something isn’t right, we’re here to help.
Return Eligibility:
- Items must be returned within 30 days of delivery
- Products must be unused and in original condition
How to Start a Return:
- Email us at support@pawfectpure.com with your order number
- We’ll send you a return label and instructions
Refunds:
Refunds are issued to the original payment method within 5–7 business days after we receive your return.
Exchanges:
Want to try something else? Let us know and we’ll help with an exchange.
🐶 Questions?
We're here to help! Reach out anytime — we want both you and your pup to feel great about every purchase.